Terms and Conditions

PRIVACY POLICY Last Updated: September 2026 Effective Date: October 2026 Welcome to Shourya Renewable (“we,” “our,” or “us”). We operate the website https://shouryarenewable.com/ (the "Site") and provide turnkey green energy solutions, solar EPC services, manufacturing of solar components, and assistance with government schemes (such as PM Surya Ghar Yojana and KUSUM Yojana). We respect your privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act). This Privacy Policy explains how we collect, use, process, and safeguard your digital personal data when you visit our website, use our online calculators, book appointments, or engage our services. Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as outlined below. 1. INFORMATION WE COLLECT In compliance with the DPDP Act, we collect personal data only for lawful purposes related to our business operations. The types of data we collect depend on how you interact with us: ● A. Information You Provide Directly to Us: ○ Contact Details: Full name, email address, phone number/mobile number, and physical billing/installation address. ○ Service & Appointment Details: Information submitted when you schedule an appointment, request a callback, or use our Solar Calculator (such as monthly electricity consumption, roof size, or property type). ○ Government Scheme & Subsidy Documentation: If you apply for government initiatives like PM Surya Ghar Yojana (PMSGY) or KUSUM Yojana through us, we collect identity proofs, property ownership documents, utility bills, and bank details required strictly for subsidy processing and net-metering approvals. ○ Communications: Records of correspondence when you contact us via email, inquiry forms, or customer support. ● B. Information Collected Automatically: ○ Technical & Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, and tracking data collected via cookies. 2. LEGAL BASIS FOR PROCESSING & CONSENT (DPDP ACT COMPLIANCE) Under the DPDP Act, 2023, your personal data is processed based on your free, specific, informed, unconditional, and unambiguous consent, or for specified lawful purposes (such as fulfilling a contract or processing government-backed solar subsidies you applied for). ● Giving Consent: When you submit your details via our forms, inquiry boxes, or calculators, you provide explicit consent to use your data for the specified purpose. ● Withdrawing Consent: In accordance with the DPDP Act, you have the right to withdraw your consent at any time. Withdrawal of consent will be as easy as giving it. You can withdraw consent by contacting us via email, though please note this may impact our ability to continue providing certain services (like ongoing subsidy processing or technical maintenance). 3. HOW WE USE YOUR INFORMATION We use the information we collect for legitimate business and legal purposes, including: ● Providing and Managing Services: To deliver solar EPC services, maintain industrial/commercial solar units, supply products (chain link fencing, solar street lights, electrical poles), and fulfill product delivery or site installations. ● Processing Government Subsidies: To process applications and coordinate paperwork on your behalf with state or central distribution companies (DISCOMs) for schemes like PM Surya Ghar Yojana and KUSUM. ● Customer Support & Scheduling: To manage appointments, respond to inquiries, and provide technical guidance or operation & maintenance (O&M) updates. ● Improving User Experience: To analyze website traffic, run our Solar Calculator accurately, and optimize our digital interface. ● Legal & Regulatory Compliance: To comply with applicable laws, regulations, and legal obligations mandated by the Government of India or regulatory authorities. 4. HOW WE SHARE YOUR INFORMATION We do not sell, rent, or trade your personal data. We share your information only with: ● Service Providers & Partners: Trusted contractors, logistics partners, and engineers assisting us in executing solar plant setups and product delivery. ● Government & Regulatory Authorities: State electricity boards, DISCOMs, and nodal agencies strictly for net-metering setups and processing government solar subsidies requested by you. ● Legal Obligations: If required by law, court order, or governmental regulations under Indian jurisdiction. 5. DATA PRINCIPAL RIGHTS (YOUR RIGHTS UNDER DPDP ACT) As a Data Principal under the DPDP Act, 2023, you hold specific rights regarding your digital personal data: ● Right to Access: You have the right to request a summary of your personal data processed by us and the identities of third parties with whom it has been shared. ● Right to Correction and Erasure: You can request the correction of inaccurate or incomplete data, or the erasure of your personal data when it is no longer required for the purpose it was collected. ● Right to Grievance Redressal: You have the right to register complaints or grievances regarding the processing of your personal data. 6. DATA SECURITY AND BREACH NOTIFICATION In compliance with the security safeguard mandates of the DPDP Act, we implement robust technical, physical, and organizational security measures (including data encryption and access controls) to protect your personal data from unauthorized access, loss, or disclosure. In the unlikely event of a personal data breach, we will notify the appropriate authorities and affected individuals as mandated by law. 7. DATA RETENTION We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, tax, or statutory reporting requirements (such as records related to government solar installations and subsidies). 8. COOKIES AND TRACKING TECHNOLOGIES Our website uses cookies to improve user navigation and enhance site performance. You can choose to accept or decline cookies through your browser settings, though disabling them may limit your use of certain interactive tools like our Solar Calculator. 9. CHILDREN'S PRIVACY Our website and services are not directed at children under the age of 18, and we do not knowingly collect or process personal data belonging to minors without verifiable parental consent, in strict compliance with the DPDP Act. 10. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect operational modifications, technological improvements, or legal updates under Indian law. Any updates will be posted directly on this page with a revised "Last Updated" date. 11. GRIEVANCE REDRESSAL & CONTACT US In accordance with the DPDP Act, if you have any questions, wish to exercise your rights, or want to register a grievance regarding your personal data, please contact our designated grievance officer: ● Company Name: Shourya Renewable ● Registered / Corporate Office: Shastripuram, churchit square Sikandra, Agra, Uttar Pradesh - 282007